Travel with minors policy

LUNAJE LUXE TRAVEL S.A.S. · Tax ID (NIT) 902053409-8 · RNT 287883 and 287881
Last updated: September 29, 2026

This is an English translation provided for convenience. In case of any discrepancy, the Spanish version shall prevail.

The purpose of this policy is to set out the conditions, requirements and responsibilities related to the sale and provision of tourism services for children and adolescents traveling with LUNAJE LUXE TRAVEL S.A.S.

It applies to:

• Domestic travel.
• International travel.
• Outbound and inbound tourism.
• Group travel.
• Colombian minors and foreign residents.
• Minors traveling with or without their parents.

Responsibility of parents or guardians

Parents, legal guardians or those responsible for the minor are solely responsible for providing truthful documentation, meeting immigration requirements, obtaining exit permits, securing the necessary legal authorizations and checking that documents are valid.

LUNAJE will provide general guidance without assuming responsibility for immigration or consular decisions.

Required documents

Depending on the destination and type of travel, the minor may need:

• Birth certificate (registro civil de nacimiento).
• Identity card or valid document.
• Valid passport.
• Visa or immigration permit.
• Notarized exit permit.
• Custody or legal guardianship documents.
• Health or vaccination requirements.

Minors leaving Colombia

For children and adolescents to leave Colombia, authorization from the parents is required. The permit must meet the requirements of Migración Colombia (the Colombian immigration authority) and be notarized before a notary or the competent consular authority.

The permit must include:

• Departure date.
• Return date.
• Destination.
• Purpose of the trip.
• Accompanying person.

All of the above as established by the Colombian immigration authorities. See the Migración Colombia requirements for minors leaving the country (in Spanish).

Minors traveling with only one parent

When the minor travels with only one parent or guardian, notarized authorization from the parent who is not traveling may be required, the documents required by Migración Colombia must be presented, and additional requirements may apply depending on the destination country.

Minors traveling with third parties

When the minor travels with relatives, companions, groups or third parties, the corresponding authorization must be presented. Additional custody or representation documents may be required, and the companion must carry the complete documentation throughout the trip.

Special cases

Additional documents may be required in situations such as legal custody, separated parents, death of one of the parents, sole parental authority, adoption and habitual residence abroad.

Conditions will be determined by current regulations and the competent authorities.

Denied exit or refused entry

LUNAJE is not responsible for:

• Being denied exit from the country.
• Refused entry by immigration.
• Being held at the airport.
• Incomplete documentation.
• Invalid permits.
• Decisions made by immigration authorities.

All immigration validation is the sole responsibility of the competent authorities.

Group travel

For group travel, those responsible must submit the required documents in advance. The agency may request additional internal forms, and missing documents may prevent the service from being provided.

Responsibility

LUNAJE acts as a tourism intermediary and will provide informational support; however, it does not control immigration decisions, does not issue legal permits, does not replace notarial or consular functions, and does not guarantee approval of the minor's entry or exit.

Applicable legal framework

This policy is based on the following Colombian and international regulations:

• Law 1098 of 2006, Code of Childhood and Adolescence.
• Law 1878 of 2018.
• Law 300 of 1996, General Tourism Law.
• Law 1480 of 2011, Consumer Protection Statute.
• Decree 1067 of 2015.
• Resolutions and guidelines of Migración Colombia.
• International regulations applicable to each destination.

Acceptance

Requesting a quote, making a booking or using tourism services implies full acceptance of this policy.

At LUNAJE we want family trips to be safe and relaxed experiences. That is why we guide you on the requirements and documents needed to travel with minors, always in line with current immigration regulations.